AI Agent Workforce for Customer Support

How Ace Waves work

Hire AI agents to work on any support channel

One AI workforce for every channel. Experience seamless, intelligent support across email, chat, and phone.

Email

AI agents write detailed, professional, and helpful replies in seconds or stick to your macros if you prefer. You remain in control.

Chat and messaging

AI agents respond instantly and chat like humans: short, fast, decisive. Deploy them in your chatbot interface or directly on Facebook, WhatsApp, and Instagram.

Phone

Say goodbye to long hold times and frustrating keypad menus. Upgrade your old IVR systems to a friendly AI agent that instantly supports customers 24/7 in their language.

Eneba cuts support costs by 60% with AI agents

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“
Before Ace Waves, AI attempts in support were disappointing. Now it’s a trusted part of our core operation and a clear competitive edge.

— Vytis Uogintas, CEO, Eneba

How Pulsetto scaled customer service during hypergrowth with Ace Waves without hiring

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“
We’ve seen how difficult it is to get real results in production with other vendors. Ace Waves proved itself at scale and became a reliable part of our operations.

— Lukas Misiūnas, COO, Pulsetto

How Ace Waves automated 72% of customer service for Reloe in 7 days

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“
We needed more than automation. We needed consistency we could trust. Ace Waves enabled us to keep scaling the business without losing control or quality.

— Lina Plieniūtė, Head of Customer Support Ops, Reloe