AI Agent Workforce for Customer Support

Ace Waves is a multi-agent orchestration platform for building, managing, and optimizing enterprise-grade AI agents that transform customer service.

How Ace Waves work

Hire AI agents to work on any support channel

One AI workforce for every channel. Experience seamless, intelligent support across email, chat, and phone.

Email

Email

AI agents write detailed, professional, and helpful replies in seconds or stick to your macros if you prefer. You remain in control.

Chat and messaging

Chat and messaging

AI agents respond instantly and chat like humans: short, fast, decisive. Deploy them in your chatbot interface or directly on Facebook, WhatsApp, and Instagram.

Phone

Phone

Say goodbye to long hold times and frustrating keypad menus. Upgrade your old IVR systems to a friendly AI agent that instantly supports customers 24/7 in their language.

Eneba cuts support costs by 60% with AI agents

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This is not just cost savings, it’s a foundation for scaling without proportional hiring. Ace Waves AI is now part of our core CX strategy.


— Šarūnas Dubauskas, VP of Finance, Eneba

Honeygain moves from Zendesk's robotic chatbot to human-like AI agents

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Ace Waves turned our first touch into an asset: fast, accurate, on-brand. For the first time, I trust the AI to represent us.


— Sandra Krikštaponytė, Product Owner, Honeygain

See Ace Waves in Action

Learn how AI agents can transform your customer support and unlock untapped potential

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